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Revolve quality mark gives comfort to Home Comforts customers

Home Comforts – a second-hand furniture retailer which has just opened its third shop on Great Western Road, Aberdeen – is celebrating after receiving ‘Revolve’ accreditation from Zero Waste Scotland.

16 Dec 15

Wherever displayed, the Revolve logo assures customers that they are buying from a great re-use shop with a commitment to providing only the highest quality second hand products and excellent customer service.

Home Comforts offers a full selection of nearly new furniture, electricals, household items, child and baby-care equipment, clothing, and other items at very affordable prices.

Home Comforts is part of the Instant Neighbour charity, which started a food bank 31 years ago in Holburn West Church, near Great Western Road. The charity now provides a range of local support services from its St Machar Drive headquarters in the north of the city, which is also home to its first Home Comforts shop – the other is in Union Square.

Susan Cheyne, Instant Neighbour’s Business Development Manager, said:

“Instant Neighbour is a local charity set up to support local people, and we aim to provide high quality second hand furniture and white goods at affordable prices, particularly for people who may be experiencing money worries when just starting up a home.

“We’re finding that the demand for this type of furniture is growing as more people have to economise, particularly in the current financial climate. Lots of people are discovering the value we provide, and our shops are run so professionally that many customers are surprised to find out that Home Comforts is actually part of a local charity.

“It’s our commitment to quality in our products, merchandising, shop environments and customer service that led to Home Comforts attaining the Revolve accreditation.”

Iain Gulland, Chief Executive, Zero Waste Scotland said:

“Instant Neighbour is an outstanding example of a very effective social enterprise organisation. Its Home Comforts shops not only have a positive impact on the environment by reducing waste, they also create jobs locally and save people money on what can often be very expensive items for the home.

“I’m delighted to confirm their well-earned Revolve status, which gives a clear sign to the local community that they can have confidence in the products that Home Comforts offers.”

Susan continued:

“We’re proud to display the Revolve accreditation as it will show customers that all our products are of a high quality and to remind people of the importance of donating unwanted furniture and electrical goods. This not only gives others the chance to re-use these items, but also helps the environment by preventing perfectly functional items from going to landfill as waste.

“The Revolve accreditation is also going to be important to us going forward as we expand our services to repairing and refurbishing furniture to give longer life to products that might just need a little bit of TLC.”

As well as saving customers money, the Revolve accreditation also aims to create a more sustainable approach to retail and promote re-use in Scotland.  Customers wishing to pass on their unwanted items to their nearest Revolve store can call the national re-use phone line on 0800 0665 820 to have their items collected.


Notes For Editors

  • Home Comforts employs 19 people, including two van drivers to uplift furniture, a carpet fitter for its carpeting service and a joiner and apprentice for its joinery service. It also provides volunteering experience for local people to acquire new skills.
  • Home Comforts can only accept furniture donations in good condition and all fabric items must show fire safety labels. It does not accept bathroom fixings, sinks, doors or integrated units.
  • Instant Neighbour’s newest Home Comforts shop is located at 1-3 Great Western Road and joins its two established Home Comforts stores at 5 St Machar Drive and Union Square.
  • Find out more about Revolve at www.revolvereuse.com or via @revolvereuse.
  • The Re-use Line connects householders with re-use organisations that can collect items suitable for re-use. In August 2019 the phone and online order form were replaced with an online directory that list the re-use organisations that collect within the post code area searched for. More information on the Re-use Line can be found at www.reuseline.com.
  • Zero Waste Scotland is funded by the Scottish Government to support the delivery of its Zero Waste Plan and other low carbon and resource efficiency policy priorities.
  • Zero Waste Scotland is helping Scotland to become more efficient in its use of resources. We are supporting progress towards Scotland’s ambitious zero waste targets and enabling Scottish society to reap the benefits of more efficient use of resources. 
  • More information on all Zero Waste Scotland’s programmes can be found at www.zerowastescotland.org.uk . You can also keep up to date with the latest from Zero Waste Scotland though via our social media channels - Twitter | Facebook | Google Plus | LinkedIn
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